Support Information

Service Support

Our dedicated Technical and Service team are pleased to offer customers after sales support for all Metrohm Instrumentation.

Our Service team is well equipped with calibrated service tools for on site preventive maintenance and calibration service for our customers. Our in house calibration laboratory is now undergoing ISO 17025-certification process. This is to provide Metrohm customers with added value services.

Our Service Team offers:

Extended Warranty
Calibration and Certification services
Preventive Maintenance Contract
Breakdown calls
Repairs

Application Support

At our Petaling Jaya office, consists a demo laboratory, which complete with full range of Metrohm Instrumentations and Autolab.

Our Application Support team provides customers:

IQ/OQ Validation
User Training / Workshop
Solution for your analytical problems
Method development with Ion Analysis instruments
On site demonstrations

For more information about our support services, please contact us.